Privacy Policy

Last Updated: 14 August 2025

At Dwelling Real Estate (“we,” “our,” “us”), your privacy is important to us. We are committed to protecting your personal information and complying with both the General Data Protection Regulation (GDPR) and applicable Egyptian laws.

1. Information We Collect

We may collect:

Personal Data: Full name, email address, phone number, WhatsApp number, location, IP address, and any other information you provide when submitting a form or downloading a brochure.

Technical Data: Device type, browser type, operating system, and browsing activity.

Cookies & Tracking Data: We use cookies, pixels (including Meta Pixel), and similar technologies to track website usage and ad performance.

2. How We Use Your Information

We process your data for the following purposes:

To send you requested brochures and property information.

To follow up via email, phone, or WhatsApp for sales and marketing purposes (with your consent).

To improve our website, marketing, and services.

To comply with legal obligations.

3. Legal Basis for Processing

We rely on the following legal bases:

Consent (Article 6(1)(a) GDPR): When you agree to receive marketing communications.

Contract Performance (Article 6(1)(b) GDPR): When processing is necessary to provide you with requested services.

Legitimate Interests (Article 6(1)(f) GDPR): For website analytics, security, and fraud prevention.

4. Data Sharing

We may share your data with:

Trusted service providers: CRM systems (e.g., Zoho), email marketing providers, Meta for advertising purposes, and cloud hosting providers.

Legal authorities: When required by law or court order.

We do not sell your data to third parties.

5. Cross-Border Data Transfers

Your information may be transferred outside the European Economic Area (EEA) to countries (including Egypt and the United States) that may not offer the same data protection standards. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs).

6. Your Rights (GDPR & Egyptian Law)

You have the right to:

Access, correct, or delete your personal data.

Withdraw consent at any time.

Object to processing for marketing purposes.

Request restriction or portability of your data.

To exercise these rights, contact us at: info@dwellingrealestate.co

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and track ad performance. You can disable cookies in your browser, but some website features may not work.

8. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.